Getting new clients or focus on existing?

Every business faces an eternal struggle: do I put more of my time and resources into existing customers or should I prioritize new leads? Ideally, you would focus on both, but we all know that the day-to-day experiences of running and managing a business are rarely ideal. There aren’t enough hours in the day (or enough money in the bank) to do everything, so you’ve got to choose. That’s precisely what we’re looking at: Determining your immediate place and needs Understanding customer retention tactic costs Leverage your high-quality staff One…